Shipping & Returns

A few things to know before your order heads your way.

Made to order, just for you

Our tees, long sleeves, and woven blankets are made after you order. Your shirt is printed and your blanket is woven by our production partners before it heads your way.

Production generally takes 2–7 business days, before shipping. This is a general estimate, not a guaranteed dispatch date. Product availability, order size, holidays, and busy seasons can add time. Any product-specific production notice takes precedence.

Hats

Hat orders normally ship within 1–3 business days. Any different timing will be noted on the product page.

Production + shipping = your delivery time

Production or preparation time comes first. Carrier transit time starts after your package ships. Add both when planning for your order; a shipping estimate by itself is not the full wait for a made-to-order item.

Available shipping methods, charges, and transit estimates are shown at checkout. Timing varies by destination and shipping method. Business days are Monday–Friday, excluding holidays. All timelines are estimates, and carrier delays, weather, and holiday demand can extend them.

Shopping for a birthday, trip, or Christmas gift? Order early. If you have a specific date in mind, email hello@holyhillcountry.com before ordering so we can help you check the latest estimate. Delivery by a particular date is not guaranteed.

Where we ship & what it costs

We currently ship within the United States. Free standard U.S. shipping on orders $125+. Shipping charges for other orders and any available upgrades are shown at checkout.

A faster shipping service changes carrier transit time; it does not shorten made-to-order production time.

Tracking & separate packages

We’ll email tracking as each shipment heads your way. A label may be created before the carrier receives the package, so tracking can take time to show its first scan.

Hats, apparel, and blankets may ship from different locations and arrive in separate packages on different days. If part of your order arrives first, the rest may still be in production or on its way.

For address changes, cancellations, and help with a delayed order, read our full shipping policy.

Returns & exchanges

You may request a return within 30 days of delivery for hats, tees, long sleeves, hoodies, and woven blankets, including made-to-order items. Items must be unused, unworn, unwashed, and in original resalable condition.

Email hello@holyhillcountry.com for approval before sending anything back. We’ll email an approved return’s prepaid label and instructions.

For sizing, fit, color preference, or change-of-mind refunds, we disclose the return-label cost before approval and deduct it from the refund after inspection. Original outbound shipping is generally nonrefundable for these returns, subject to applicable law.

Size exchanges require the original item to be returned and inspected first. We cover standard outbound shipping for one approved size replacement per item; any exchange return-label charge is confirmed before approval.

For damaged, defective, or incorrect items, we cover all necessary costs to resolve a confirmed issue. A return is required only when necessary.

Read our full Returns & Refunds policy for eligibility, refunds, exchanges, and cancellations.

Shop in person

Shop in person during announced open-shop days. In-store selection varies from our online collection.